Privacy Policy

Privacy Policy | Luminar Tech Solutions

Privacy Policy

Effective Date: 26 August 2026

Luminar Tech Solutions ("Luminar", "we", "us" or "our") respects your privacy and is committed to handling information shared through this website responsibly.

This Privacy Policy explains what information may be collected when you interact with the Luminar Tech Solutions website, how that information may be used, and the circumstances in which it may be shared.

This policy applies to information submitted through website contact forms, enquiry forms, direct communications and other interactions with the website, as applicable.

Information We May Collect

Depending on how you use the website, Luminar may receive information that you voluntarily provide.

Contact Information

  • Name
  • Company name
  • Business email address
  • Phone number
  • Other contact details you voluntarily provide

Enquiry Information

  • Product requirements
  • Engineering requirements
  • Manufacturing requirements
  • Project stage
  • Service requirements
  • Other details submitted via enquiries

Project Files

If the website provides a file-upload facility, users may voluntarily submit relevant project files.

Important Submission Notice

Users should avoid submitting confidential, highly sensitive or proprietary information through website forms unless appropriate safeguards are available and the submission is necessary.

Technical Information

The website may receive limited technical information automatically through normal website operation, hosting, security or analytics services where such services are actually implemented.

How We Use Information

Information may be used for legitimate business purposes including:

  • Responding to enquiries and requests
  • Understanding customer requirements
  • Discussing products, services or project requirements
  • Providing relevant business information
  • Communicating regarding enquiries
  • Improving website content and user experience
  • Maintaining website functionality and security
  • Complying with applicable legal or regulatory requirements

Information Submitted Through Enquiry Forms

When you submit an enquiry through the Luminar Tech Solutions website, the information you provide may be used to understand and respond to your request.

Depending on the form, this may include:

  • Full name
  • Company name
  • Business email
  • Phone number
  • Service requirement
  • Project stage
  • Project description
  • Optional project files
  • Consent information
Supporting Guidance

Only provide information that is relevant to your enquiry. Do not submit unnecessary confidential or sensitive information through a website form.

Cookies & Similar Technologies

The Luminar Tech Solutions website may use cookies or similar technologies where required for website functionality, security, analytics or other legitimate website purposes. The exact cookies and technologies used depend on the website's actual configuration.

Information Sharing

Luminar does not intend to sell personal information submitted through the website.

Information may be shared with service providers or other parties where reasonably necessary to:

  • Operate the website
  • Maintain website functionality
  • Respond to enquiries
  • Provide requested services
  • Support business operations
  • Comply with applicable law

Data Security

Luminar Tech Solutions takes reasonable measures to protect information submitted through the website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Reasonable Protection

Appropriate measures should be used to protect information handled through the website.

Limited Access

Access to submitted information should be limited to individuals or service providers who require it for legitimate purposes.

No Absolute Guarantee

No online transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

Luminar may retain information for as long as reasonably necessary to:

  • Respond to enquiries
  • Maintain relevant business records
  • Fulfil applicable business requirements
  • Resolve disputes
  • Meet legal or regulatory obligations

The appropriate retention period may depend on the nature of the information and the purpose for which it was collected.

Your Privacy Choices

Depending on applicable law and the circumstances of the information collected, individuals may have rights or choices regarding their personal information. These may include:

  • Requesting information about personal data held by the organization
  • Requesting correction of inaccurate information
  • Requesting deletion where applicable
  • Asking questions about how information is used
  • Withdrawing consent where processing is based on consent and where applicable

The availability and scope of privacy rights depend on applicable law and the circumstances of the processing.

Children's Privacy

The Luminar Tech Solutions website is intended primarily for business and professional users.

Luminar does not knowingly seek to collect personal information from children through the website. If you believe that a child has provided personal information through the website, contact Luminar so the matter can be reviewed and addressed where appropriate.

Updates to This Privacy Policy

Luminar Tech Solutions may update this Privacy Policy from time to time to reflect changes in:

  • Website functionality
  • Business practices
  • Information-handling practices
  • Legal or regulatory requirements

When the policy is updated, the revised version will be published on this page with an updated effective date.

Last Updated: 26 August 2026

Privacy Questions

If you have questions about this Privacy Policy or how information submitted through the Luminar Tech Solutions website is handled, you can contact Luminar through the official Contact Us page or by phone.

Questions About Your Privacy?

If you have a question about information submitted through the Luminar Tech Solutions website, contact our team for clarification.